Thank you for visiting our website at https://hyten.ai ("Hyten Website"). Hyten ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and website at https://hyten.ai ("Website"). This policy applies to both the App and Website and forms an integral part of the Hyten Website’s Terms of Use. If you do not agree with this policy, please do not use our services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Contact Information: Name, email address, phone number, and company name provided during registration, demo requests, or contact forms.
- Employment Information: Employee details (e.g., name, employee ID) for attendance tracking.
b. Location Data
- Real-Time Location: GPS-based location data to track attendance and restrict check-ins to designated areas, including when the App is running in the background.
- Location Logs: Records of attendance check-in and check-out times and locations.
c. Device and Usage Information
- Device Information: Device ID, IP address, operating system, and browser type for analytics, security, and operational purposes.
- Usage Data: Interactions with the App or Website, such as pages viewed or features used, to improve our services.
d. Third-Party Data
- Data collected by third-party services, including:
- Firebase Analytics: Collects usage data (e.g., app interactions, device information) to analyze performance, even when the App is not in use.
- Google Maps: Collects location data to provide location-based services.
You can visit our Website without providing personal information, but using the App or submitting forms requires certain data to provide our services.
2. How We Use Your Information
We use your information to:
- Attendance Tracking: Verify employee attendance based on location and restrict check-ins to predefined areas, including in the background for accurate monitoring.
- Operational Monitoring: Enable employers to track remote or on-field employees and maintain transparent attendance logs.
- Service Improvement: Analyze usage data to enhance App and Website performance.
- Communication: Respond to inquiries, send updates, or provide demo information.
- Compliance and Security: Comply with legal obligations and protect against fraud.
3. How We Share Your Information
We may share your information with:
- Employers: Location and attendance data shared with your employer for workforce management.
- Service Providers: Third-party providers like Firebase (analytics) and Google Maps (location services) that process data on our behalf.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell or rent your personal information.
Data is shared only with your explicit consent to provide requested services, except where required by law or in response to a violation of our Terms of Use.
4. Prominent Disclosure and User Consent
Hyten collects location data to enable attendance tracking, even when the App is running in the background, and shares this data with your employer for workforce management. We also collect usage and device data via third-party services like Firebase Analytics to improve our services. Before collecting sensitive data (e.g., location, personal
information), we display a prominent in-app disclosure explaining what data is collected, why, and how it’s used or shared. You must provide explicit consent (e.g., by tapping “Accept”) to proceed. You can withdraw consent or manage data preferences via the App’s settings at any time.
5. Your Rights
Depending on your location, you may have rights under laws like GDPR (EU) or CCPA (California), including:
- Access: Request a copy of your data.
- Deletion: Request deletion of your account and data.
- Opt-Out: Opt out of non-essential data collection (e.g., analytics).
To exercise these rights or delete your account, contact us at support@hytenteam.com or use the account deletion feature in the App’s settings.
If you believe the information we hold is incorrect, please contact us to correct it.
6. Data Security
We use industry-standard measures, including encryption, to protect your data. We restrict access to our facilities, systems, and data to prevent unauthorized access.
We endeavor to detect and investigate security breaches with relevant controls. However, no method is 100% secure due to the nature of the internet.
You accept the inherent risks of online data disclosure and agree not to hold us responsible for breaches unless we have been negligent or willfully in default of our obligations.
7. Children’s Privacy
Our App and Website are not intended for children under 13.
We do not knowingly collect data from children under 13.
If we learn such data has been collected, we will delete it promptly.
8. Third-Party Links
Our Website may contain links to third-party sites (e.g., social media).
We are not responsible for their privacy practices. Please review their policies before sharing information.
9. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or email.